Advanced reservations are recommended. Face coverings are not currently required but strongly recommended.

Need to contact Hearst Castle? Browse through our list of contacts below for tour reservations and cancellation assistance, in addition to media/press contacts, lost and found inquiries and more. Please note, Hearst Castle Tour tickets can also be purchased online up to 60 days in advance.

Hearst Castle Mailing Address

750 Hearst Castle Road
San Simeon, CA 93452-9741

Tour Reservations

General Reservations
(800) 444-4445
Reserve online

Cancellations or Refunds
(800) 444-4445

Reservation Assistance for the hearing impaired
TDD: (800) 274-7275
Email Julie Blow at [email protected]

Accessibly Designed Tours
(805) 927-2115
Outside the U.S. (866) 712-2286
Reserve online

Group Sales
(800) 401-4775
[email protected]

School Tours
(805) 927-2067
(805) 927-2159
Information on School Tours

PORTS Program
(805) 927-2189
Information on PORTS Program

Private Tours
(805) 927-2065
Information on Private Tours

International Reservations
(833) 448-7287

California State Park Camping Reservations
(800) 444-7275

Volunteer & Job Opportunities

Volunteer Opportunities
Volunteer at Hearst Castle
Become a docent at the Hearst Castle Visitor Center – call (805) 927- 2005
Become a docent in the Grounds Department at Hearst Castle – call (805) 927-2090
Volunteer with the Living History Program – call (805) 927-2087

Career Opportunities
State Park Job Listings Online

Contacts at Hearst Castle

[email protected]

Press Office
(805) 927-2093

Special Events Office
[email protected]

Photography at Hearst Castle
Photo and film guidelines 

Lost and Found/Visitor Services Office
(805) 927-2010

Visitor Questions & Comments
[email protected]

Hearst Castle Theater
(805) 927-6811
[email protected]
Learn more about the Hearst Castle Theater

Gift Shop
(805) 927-8601

The Foundation at Hearst Castle
[email protected]
Visit The Foundation at Hearst Castle

The Hearst Castle Preservation Foundation

If you can’t find an appropriate contact above fill out the form below and we will do our best to route your request to a staff member that can help you with your problem or question.