Advanced reservations are recommended. Face coverings are not currently required but strongly recommended.

Billiards Room

This tour is wheelchair accessible and is also designed for visitors who have difficulty climbing up and down stairs, or who cannot stand or walk for lengths of time. The Accessibly Designed Grand Rooms Tour visits the estate’s most opulent social gathering rooms to reveal what it was like to be a guest at The Enchanted Hill—known today as Hearst Castle.

Reservations can be made, changed, or cancelled at ReserveCalifornia.com or by calling 1-800-444-4445. Changes to tour date or time: no additional charge if made in advance. A non-refundable registration fee per ticket and a $7.00 per cart fee will be charged for cancellations.

Physical Requirements

The Accessibly Designed Grand Rooms Tour is 70 minutes long. Travel time to and from the Visitor Center (approximately 30 minutes) is not included in the duration of the tour. Call 800-444-4445,  Outside the U.S.  (866) 712-2286. If you have any questions, call Hearst Castle at 805-927-2115

Hearst Castle Wheelchair Accommodations
Wheelchairs up to 28 inches in width can be accommodated at the Castle. Wheelchairs are also available for special needs, at no additional charge.

Hearst Castle Service Animal Policy
Hearst Castle allows service animals on all tours and would appreciate an advance telephone call at (805) 927-2115, so we can be prepared and notify staff. However, advanced notice is not required.

Assistance for the Visually Impaired
For those who are visually impaired, there are items throughout the estate that visitors can touch during the tour to experience the collection. A guide will assist you with this experience. If you would like further information please call (805) 927-2115 or outside the U.S. call (866) 712-2286.

Assistance for the Hearing Impaired
For visitors who are hearing impaired, we offer an assistive listening device. Arrangements for an American Sign Language Interpreter to accompany the visitor can also be made in advance. Call (805) 927-2115 or outside the U.S. call (866) 712-2286.  TDD:  (800) 274-7275.


Visit the Grounds

Assembly Room
Billiard Room
The Gardens
Roman Pool
  • 1 Assembly Room

    Gather in the grand social room on the ground floor of Casa Grande just as W. R. Hearst’s guests did decades ago for cocktails, conversation, and to meet their host. Admire the magnificent room’s walnut paneling,  Renaissance and Baroque tapestries and masterpieces of neoclassical sculpture.

  • 2 Refectory

    Mr. Hearst and architect Julia Morgan named the dining room after the word for a monastery’s dining hall. Its high windows, bright silk banners, and gleaming silver candlesticks convey the atmosphere of the Middle Ages, but the mustard and ketchup bottles show that Mr. Hearst liked to keep things informal at his ranch.

  • 3 Billiard Room

    The Billiard Room was a popular spot, where guests could relax and play both billiards and pool. This room is decorated with a variety of gaming themes, but it also boasts a 15th century Spanish ceiling painted with scenes of courtly life, in addition to a Flemish tapestry from 1500.

  • 4 Theater

    The Theater is where W. R. Hearst and Hollywood film star Marion Davies joined guests every night to watch a full-length movie and newsreel. Today, as a guest of the Castle, you’ll be able to view historic Castle footage with moving images of Mr. Hearst and his guests.

  • 5 The Gardens

    “La Cuesta Encantada”—Hearst’s Spanish name for The Enchanted Hill. Look for native plants, rare flowers and lush foliage that have been at the Castle since Mr. Hearst resided here.

  • 6 Roman Pool

    Located where you board the bus to return to the Visitor Center, the intensely decorated indoor Roman Pool is the perfect place to stop and relax. Modeled after ancient Roman baths, this meticulously detailed, majestic pool is tiled from ceiling to floor, and features marble copies of eight ancient Greek and Roman deities and athletes.