Need to contact Hearst Castle? Browse through our list of contacts below for tour reservations and cancellation assistance, in addition to media/press contacts, lost and found inquiries and more. Please note, Hearst Castle Tour tickets can also be purchased online up to 60 days in advance.
Hearst Castle Mailing Address
750 Hearst Castle Road
San Simeon, CA 93452-9741
Tour Reservations
General Reservations
(800) 444-4445
Reserve online
Cancellations or Refunds
(800) 444-4445
Reservation Assistance for the hearing impaired
TDD: (800) 274-7275
Email Julie Blow at [email protected]
Accessibly Designed Tours
(805) 927-2115
Outside the U.S. (866) 712-2286
Reserve online
Group Sales
(800) 401-4775
[email protected]
School Tours
(805) 927-2067
(805) 927-2159
Information on School Tours
PORTS Program
(805) 927-2189
Information on PORTS Program
Private Tours
(805) 927-2065
Information on Private Tours
International Reservations
(833) 448-7287
California State Park Camping Reservations
(800) 444-7275
Career Opportunities
State Park Job Listings Online
Contacts at Hearst Castle
Collections/Curator
[email protected]
Press Office
(805) 927-2093
Special Events Office
(805)927-2070
[email protected]
Photography at Hearst Castle
Photo and film guidelines
Lost and Found/Visitor Services Office
(805) 927-2010
Visitor Questions & Comments
[email protected]
Hearst Castle Theater
(805) 927-6811
[email protected]
Learn more about the Hearst Castle Theater
Gift Shop
(805) 927-8601
The Foundation at Hearst Castle
(805)995-9720
[email protected]
Visit The Foundation at Hearst Castle
The Hearst Castle Preservation Foundation
(212)755-2100
https://hearstcastlepreservation.org
If you can’t find an appropriate contact above fill out the form below and we will do our best to route your request to a staff member that can help you with your problem or question.