Hearst Castle is open and can be reached from the north via Highway 101 to Paso Robles. Due to the recent mudslides in Santa Barbara County, travelers from the Los Angeles area are advised to use Interstate 5.

Need to contact Hearst Castle? Browse through our list of contacts below for tour reservations and cancellation assistance, in addition to media/press contacts, lost and found inquiries and more. Please note, Hearst Castle Tour tickets can also be purchased online up to 60 days in advance.

Hearst Castle Mailing Address

750 Hearst Castle Road
San Simeon, CA 93452-9741

Tour Reservations

General Reservations
(800) 444-4445
Reserve online

Cancellations or Refunds
(800) 444-4445

Reservation Assistance for the Deaf
TDD: (800) 274-7275
Email John Fixler at john.fixler@parks.ca.gov

Accessibly Designed Tours
(866) 712-2286
Outside the U.S. (805) 927-2115
Reserve online

Group Sales
(800) 401-4775

School Tours
(805) 927-2067
Information on School Tours

PORTS Program
(805) 927-2189
Information on PORTS Program

Private Tours
(805) 927-2070
Information on Private Tours

International Reservations
(833) 448-7287

California State Park Camping Reservations
(800) 444-7275

Volunteer & Job Opportunities

Volunteer Opportunities
 Volunteer at Hearst Castle
Become a docent at the Hearst Castle Visitor Center – call (805) 927- 2124
Become a docent in the Grounds Department at Hearst Castle – call (805) 927-2090
Volunteer with the Living History Program – call (805) 927-2087

Career Opportunities
Job Recording Line: (916) 653-9903
State Park Job Listings Online

Contacts at The Castle


Press Office
(805) 927-2093

Photography at Hearst Castle
Photo and film guidelines 

Visitor Services Office/Lost and Found:
(805) 927-2010

Visitor Questions & Comments

Hearst Castle Theater
(805) 927-6811
Learn more about the Hearst Castle Theater

Gift Shop
(805) 927-8601

Friends of Hearst Castle
Visit the Friends of Hearst Castle Website


If you can’t find an appropriate contact above fill out the form below and we will do our best to route your request to a staff member that can help you with your problem or question.