COVID-19 Response

Following guidance from the California Department of Public Health and local public health authorities, we are increasing public access and services in a phased approach at Hearst Castle®/Hearst San Simeon State Historical Monument®. Before visiting, please review the COVID-19/FAQ tab on the home page. There you will find information and frequently asked questions regarding your trip to Hearst Castle. Updates about the overall Department of Parks and Recreation response to COVID-19, including safety information, are posted on parks.ca.gov. For more information from the San Luis Obispo County Public Health Department click readyslo.org

Hearst Castle tours and the Visitor Center is currently closed. When we reopen, advanced reservations will be required to visit Hearst Castle and/or the Visitor Center

For Immediate Release

March 14, 2020

Contact:

Dan Falat I District Superintendent

(805) 927-2065

 

California State Parks to Suspend Tours at Hearst Castle Beginning Monday, March 16

 

SACRAMENTO, Calif.— In an effort to protect public health and the safety of our visitors, volunteers and staff as the state responds to the continuing outbreak of novel coronavirus (COVID-19), effective Monday, March 16, California State Parks is temporarily suspending all tours at Hearst San Simeon State Historical Monument. While Hearst Castle is not directly affected by COVID-19, State Parks is monitoring the situation carefully and is committed to following the state’s updated policy on social gatherings to help slow the spread of COVID-19.

 

Hearst Castle will honor day tours already in place for today and Sunday (March 14 and 15) for visitors who already have tour reservations, however, today’s evening tours will be cancelled. Today and tomorrow’s group tour numbers will be reduced to accommodate the recommended social distancing set by the Centers for Disease Control and Prevention (CDC). Walk-in tour tickets will not be sold today and Sunday. Full refunds will be given to visitors who want to cancel their tours this weekend.

 

All events and tours will be suspended starting March 16, and Hearst Castle’s visitor center, including food service and gift shop, will also be closed.

 

Future tour reservations will be automatically cancelled and a full refund will be provided to reservation holders.

 

Visitors with additional questions can call the Customer Service line at 1-800-444-4445. Hours of operation: 7 days a week, from 8 a.m. to 6 p.m. PDT.

 

For the most up-to-date information, please follow our park webpage and Facebook page.

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Subscribe to California State Parks News online at www.parks.ca.gov/news or email us at newsroom@parks.ca.gov.

 

California State Parks and the recreational programs supported by its divisions of Boating and Waterways, Historic Preservation and Off-Highway Motor Vehicle Recreation provide the opportunity for families, friends, and communities to connect. Off-highway motor vehicle recreation, boating activities, horseback riding, cycling, hiking, camping, rock climbing, tours, hikes, school group enrichment, and special events are just some of the activities enjoyed in 280 park units organized into 21 field districts throughout the state. Learn more at www.parks.ca.gov.