Advanced reservations are recommended. Face coverings are not currently required but strongly recommended.

Need to contact Hearst Castle? Browse through our list of contacts below for tour reservations and cancellation assistance, in addition to media/press contacts, lost and found inquiries and more. Please note, Hearst Castle Tour tickets can also be purchased online up to 56 days in advance.

Hearst Castle Mailing Address

750 Hearst Castle Road
San Simeon, CA 93452-9741

Tour Reservations

General Reservations
(800) 444-4445
Reserve online

Cancellations or Refunds
(800) 695-2269

Tone Dialing for the Deaf
(TDD) (800) 274-7275

Accessibly Designed Tours
(866) 712-2286
Outside the U.S. (805) 927-2115
Reserve online

Group Sales
(800) 401-4775

School Tours
(805) 927-2030

Private Tours
(805) 927-2070

Gift Tickets
(866) 712-2286

International Reservations
(518) 218-5078

Camping Reservations
(800) 444-7275

Volunteer & Job Opportunities

Volunteer Opportunities
 Volunteer at Hearst Castle
Become a docent at the Hearst Castle Visitor Center – call (805) 927- 2189
Become a docent in the Grounds Department at Hearst Castle – call (805) 927-2090
Volunteer with the Living History Program – call (805) 927-2087

Career Opportunities
Job Recording Line: (916) 653-9903
State Park Job Listings Online

Contacts at The Castle

[email protected]

Media and Marketing Contacts
(805) 927-2093

Photo Loan Program
Fax: (805) 927-2110
Please read the Castle’s on-site guidelines for film and photography crews

Rangers Office/Lost and Found:
(805) 927-2010
(805) 927-2054

Visitor Questions & Comments
[email protected]

Hearst Castle Theater
(805) 927-6811
[email protected]
Learn more about the Hearst Castle Theater

Gift Shop
(805) 927-8601

Friends of Hearst Castle
[email protected]
Visit the Friends of Hearst Castle Website

If you can’t find an appropriate contact above fill out the form below and we will do our best to route your request to a staff member that can help you with your problem or question.