Need to contact Hearst Castle? Browse through our list of contacts below for tour reservations and cancellation assistance, in addition to media/press contacts, lost and found inquiries and more. Please note, Hearst Castle Tour tickets can also be purchased online up to 56 days in advance.
Hearst Castle Mailing Address
750 Hearst Castle Road
San Simeon, CA 93452-9741
Tour Reservations
General Reservations
(800) 444-4445
Reserve online
Cancellations or Refunds
(800) 695-2269
Tone Dialing for the Deaf
(TDD) (800) 274-7275
Accessibly Designed Tours
(866) 712-2286
Outside the U.S. (805) 927-2115
Reserve online
Group Sales
(800) 401-4775
School Tours
(805) 927-2030
Private Tours
(805) 927-2070
Gift Tickets
(866) 712-2286
International Reservations
(518) 218-5078
Camping Reservations
(800) 444-7275
Career Opportunities
Job Recording Line: (916) 653-9903
State Park Job Listings Online
Contacts at The Castle
Collections/Curator
[email protected]
Media and Marketing Contacts
(805) 927-2093
Photo Loan Program
Fax: (805) 927-2110
Please read the Castle’s on-site guidelines for film and photography crews
Rangers Office/Lost and Found:
(805) 927-2010
(805) 927-2054
Visitor Questions & Comments
[email protected]
Hearst Castle Theater
(805) 927-6811
[email protected]
Learn more about the Hearst Castle Theater
Gift Shop
(805) 927-8601
Friends of Hearst Castle
(805)927-2138
[email protected]
Visit the Friends of Hearst Castle Website
If you can’t find an appropriate contact above fill out the form below and we will do our best to route your request to a staff member that can help you with your problem or question.