Billiards Room

This tour is wheelchair accessible and is also designed for visitors who have difficulty climbing up and down stairs, or who cannot stand or walk for lengths of time. The Accessibly Designed Grand Rooms Tour visits the estate’s most opulent social gathering rooms to reveal what it was like to be a guest at The Enchanted Hill—known today as Hearst Castle.

Physical Requirements

The Accessibly Designed Grand Rooms Tour takes approximately 60 minutes including the bus rides to and from the hilltop estate. To make reservations, book your ticket online now, or call Hearst Castle directly 10 days in advance at (866) 712-2286.  Outside the U.S. call (805) 927-2115.

Hearst Castle Wheelchair Accommodations
Wheelchairs up to 28 inches in width can be accommodated at the Castle. Wheelchairs are also available for special needs, at no additional charge.

Hearst Castle Service Animal Policy
Hearst Castle allows service animals on all tours and would appreciate an advance telephone call at (866) 712-2286, so we can be prepared and notify staff. However, advanced notice is not required.

Assistance for the Visually Impaired
For those who are visually impaired, there are items throughout the estate that visitors can touch during the tour to experience the collection. A guide will assist you with this experience. If you would like further information please call (866) 712-2286 or outside the U.S. call (805) 927-2115.

Assistance for the Hearing Impaired
For visitors who are hearing impaired, we offer an assistive listening device. Arrangements for an American Sign Language Interpreter to accompany the visitor can also be made in advance. Call (866) 712-2286 or outside the U.S. call (805) 927-2115.  TDD:  (800) 274-7275.

Tour Changes and Cancellation Policy
Subject to availability, changes in tour date or time can be made for a fee of $3.50 per ticket. Cancellations can be made up to one hour before the tour start time, by calling 1-800-695-2269, with a $7.00 cancellation fee and a $3.50 service fee per ticket.

Visit the Grounds

Assembly Room
1
Refectory
2
Billiard Room
3
Theater
4
The Gardens
5
Neptune Pool
6
Roman Pool
7
  • 1 Assembly Room

    Gather in the grand social room on the ground floor of Casa Grande just as W. R. Hearst’s guests did decades ago for cocktails, conversation, and to meet their host. Admire the magnificent room’s walnut paneling,  Renaissance and Baroque tapestries and masterpieces of neoclassical sculpture.

  • 2 Refectory

    Mr. Hearst and architect Julia Morgan named the dining room after the word for a monastery’s dining hall. Its high windows, bright silk banners, and gleaming silver candlesticks convey the atmosphere of the Middle Ages, but the mustard and ketchup bottles show that Mr. Hearst liked to keep things informal at his ranch.

  • 3 Billiard Room

    The Billiard Room was a popular spot, where guests could relax and play both billiards and pool. This room is decorated with a variety of gaming themes, but it also boasts a 15th century Spanish ceiling painted with scenes of courtly life, in addition to a Flemish tapestry from 1500.

  • 4 Theater

    The Theater is where W. R. Hearst and Hollywood film star Marion Davies joined guests every night to watch a full-length movie and newsreel. Today, as a guest of the Castle, you’ll be able to view historic Castle footage with moving images of Mr. Hearst and his guests.

  • 5 The Gardens

    After the guided portion of your tour concludes, explore the expansive garden grounds that surround “La Cuesta Encantada”—Hearst’s Spanish name for The Enchanted Hill. Look for native plants, rare flowers and lush foliage that have been at the Castle since Mr. Hearst resided here.

  • 6 Neptune Pool

    Continue the tour at your own pace to the dramatic and spectacular Neptune Pool with its fantastic references to ancient times. The colonnades and statues provided the setting for lavish pool parties and lively social gatherings.

  • 7 Roman Pool

    Located where you board the bus to return to the Visitor Center, the intensely decorated indoor Roman Pool is the perfect place to stop and relax. Modeled after ancient Roman baths, this meticulously detailed, majestic pool is tiled from ceiling to floor, and features marble copies of eight ancient Greek and Roman deities and athletes.