Available all year long, Accessibly Designed tours provide alternate tour route experiences that are wheelchair accessible, designed for visitors who have difficulty climbing up and down stairs, or who cannot stand or walk for lengths of time. Tours are able to access the gardens, pools, and ground floor interior rooms of Casa Grande or the cottages, depending on the tour route. Current Accessible tour offerings are Grand Rooms Accessible (ADA), Art Under the Moonlight Accessible (ADA), and Holiday Twilight Accessible (ADA).
Hearst Castle Wheelchair and Mobility Assistance Devices Accommodations
Wheelchairs and mobility assistance devices up to 28 inches in width can be accommodated at the Castle. Wheelchairs are also available at no additional charge.
Hearst Castle Service Animal Policy. Hearst Castle allows service animals on all tours and would appreciate an advance telephone call at (805) 927-2115, so we can be prepared and notify staff. However, advanced notice is not required.
Assistance for the Visually Impaired. For those who are visually impaired, there are items throughout the estate that visitors can touch during the tour to experience the collection. A guide will assist you with this experience. If you would like further information please call (805) 927-2115 or outside the U.S. call (866) 712-2286.
Assistance for the Hearing Impaired. For visitors who are hearing impaired, we offer an assistive listening device. Arrangements for an American Sign Language Interpreter to accompany the visitor can also be made in advance. Call (805) 927-2115 or outside the U.S. call (866) 712-2286. TDD: (800) 274-7275.
